GoSpaze Privacy Policy

At GoSpaze Property Management Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website at https://gospaze.com/pms/ or use any of our property management services.

By accessing or using https://gospaze.com/pms/, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, we recommend that you discontinue the use of our website and services.

This Privacy Policy applies to all visitors, property owners, tenants, prospective customers and users who interact with GoSpaze through our website or other communication channels.

User Information

To access certain services available on our website, you may be required to provide personal information such as your name, email address, mobile number, property address, city, PIN code or other details related to your enquiry. The information you voluntarily provide helps us respond to your requests, improve our services and offer a better user experience.

We may also collect non-personal information automatically when you browse our website, including your IP address, browser type, device information, operating system, pages visited and browsing activity. This information is used to analyse website performance, improve functionality, and enhance the overall user experience.

Publicly available information or disclosed under applicable laws will not be treated as confidential personal information.

Use of Information

The information collected through our website may be used for various purposes, including:

  • Responding to enquiries and service requests.

  • Providing property management services.

  • Scheduling property inspections and maintenance.

  • Improving our website and customer experience.

  • Sending service updates, promotional communications and important notifications.

  • Meeting legal, regulatory and business requirements.

We collect only the information necessary to provide our services efficiently and responsibly.

Information Sharing

GoSpaze values your privacy and does not sell, rent or trade your personal information.

Your information may be shared only with authorised employees, trusted service partners, maintenance vendors, consultants or government authorities where required by law. We may also disclose information if necessary to protect our legal rights, prevent fraud, comply with legal obligations or facilitate a merger, acquisition or business restructuring.

All parties receiving your information are required to maintain appropriate confidentiality and security standards.

Accessing and Updating Personal Information

You may request access to the personal information we hold about you. If you believe any information is incorrect, incomplete or outdated, you may request that it be corrected or updated.

Where permitted by applicable law, you may also request the deletion of your personal information. Certain information may be retained where required by law or for legitimate business purposes.

For your protection, we may verify your identity before processing any request relating to your personal information.

Information Security

We take appropriate administrative, technical and physical measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.

All information collected through our website is stored using reasonable security safeguards. While we make every effort to secure your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of the information transmitted through the internet.

Cookies

Our website may use cookies and similar technologies to improve website performance and enhance your browsing experience. Cookies help us understand visitor preferences, analyse website traffic and remember your settings for future visits.

You may disable cookies through your browser settings if you prefer. However, certain features of the website may not function properly without cookies.

Changes to This Privacy Policy

As technology, business practices and legal requirements evolve, GoSpaze may revise this Privacy Policy from time to time.

Any changes will be published on this page and your continued use of the website after such updates constitutes your acceptance of the revised Privacy Policy.

Grievance Redressal

If you have any concerns or complaints regarding the collection, processing or use of your personal information, you may contact us using the details provided below.

To help us address your request promptly, please provide:

  • Your full name.

  • Contact number and email address.

  • Details of the information involved.

  • A clear description of your concern.

  • Any supporting documents, if applicable.

We will review your request and respond within a reasonable timeframe in accordance with applicable laws.

Contact Us

GoSpaze Property Management Services

Website: https://gospaze.com/pms/

Email: info@gospaze.com

Phone: +91 88804 44222

If you have any questions regarding this Privacy Policy or the way we collect, use or protect your personal information, please contact us. We are committed to maintaining your privacy and ensuring that your information is handled responsibly and securely.